FAQ

A relocation service supports people settling in a new country. We handle administrative procedures (permits, municipal registration, insurance), housing search, children's school enrollment, and all settling-in formalities. The goal is to save you time and avoid costly mistakes.

Rates vary depending on the scope of services. Basic support (administrative procedures) costs CHF 1,500 to 3,000. A comprehensive package (permit + housing + formalities + family) ranges from CHF 5,000 to 15,000. We also offer à la carte services. Contact us for a personalized quote.

Ideally, as soon as you sign your employment contract, about 2 to 3 months before your arrival. The earlier we get involved, the more we can anticipate procedures (permit, housing, school) and avoid critical delays.

Essential documents include: valid passport, employment contract, biometric ID photos, marriage and birth certificates (if family), diplomas for non-EU permits, criminal record extract, and proof of housing. We provide a personalized checklist based on your situation.

Yes, every foreigner working in Switzerland needs a permit. EU/EFTA citizens benefit from free movement and obtain their permit upon presenting an employment contract. Non-EU nationals are subject to stricter conditions (quotas, priority proof). Your employer typically initiates the application.

For EU/EFTA citizens: 2 to 4 weeks. For non-EU nationals: 6 to 12 weeks, or more during peak demand periods. Timelines vary by canton and case complexity. We follow up on every case to accelerate processing.

Yes, basic health insurance (LAMal) is mandatory for all residents. You have 3 months after arrival to choose a health insurer. Coverage is retroactive to your arrival date. Premiums range from CHF 250 to 600 per month depending on the canton and deductible.

Switzerland is one of the most expensive countries in the world. For a couple without children in Zurich or Geneva, expect CHF 7,000 to 10,000 per month (rent, insurance, food, transport). Swiss salaries are proportionally high, providing comfortable purchasing power.

The school system is managed by the cantons. School is compulsory from age 4 to 15 and free in public schools. The language of instruction is that of the canton (French, German, or Italian). International schools (fee-based) offer English-language programs (IB, British). Welcome classes facilitate integration for non-native-speaking children.

Some Swiss neobanks (Yuh, Neon) allow online opening with video verification. Traditional banks generally require an in-person appointment with your residence permit. We guide you to the solution best suited to your situation.

Switzerland has four national languages: German (63%), French (23%), Italian (8%), and Romansh (< 1%). The language varies by canton. English is widely spoken in professional settings, especially in Zurich, Geneva, and Basel.

Swiss taxation varies considerably by canton and municipality. Expats are generally taxed at source during the first years. The effective tax rate ranges from 15% to 40% depending on income and place of residence. Some cantons (Zug, Schwyz) have very competitive rates, while others (Geneva, Basel) are higher.

Yes, under certain conditions. Your pet must be vaccinated against rabies, microchipped, and have a European pet passport or health certificate. Some dog breeds are regulated or banned in certain cantons. We verify all requirements before your departure.

If you have contributed to unemployment insurance for at least 12 months, you are entitled to benefits. Register with the RAV (Regional Employment Center) within days of losing your job. Your residence permit remains valid until expiration, but renewal may be affected if unemployment persists.

Switzerland has a three-pillar system: the 1st pillar (AHV/IV) is mandatory and funded by salary contributions. The 2nd pillar (BVG/occupational pension) is mandatory for employees earning more than CHF 22,050. The 3rd pillar is voluntary private savings with tax advantages. When leaving Switzerland, your 2nd and 3rd pillar assets can be withdrawn under certain conditions.

Yes, our team is fluent in French, English, and German. We also provide services in Spanish, Portuguese, and Italian. For other languages, we work with professional translators. All our content is available in 14 languages.

Both. We support individuals with à la carte services and companies with structured relocation programs. Our corporate offering includes international mobility management, reporting, and relocation policy design.

A standard support lasts 2 to 4 months, from first contact to complete settlement. Cases involving non-EU permits or large families may take longer. We remain available after the formal support period ends for any questions.